Shipping policy
Shipping costs
Our shipping partner is DHL and we only deliver within Germany and Austria.
For delivery within Germany, a total of 3.90 Euro is charged per order up to 10 Euro. Deliveries from 10,01 Euro - 59,99 Euro will be charged with 4,90 Euro per order. From an order value of 60 Euro we deliver free of shipping costs.
For delivery to Austria we charge a total of 5,95 Euro per order up to 10 Euro. Deliveries of 10.01 euros or more to Austria are charged at a flat rate of 13.95 euros per order.
The shipping costs are displayed in the shopping cart and before the order confirmation. The flat rate delivery charge includes the statutory value added tax.
Delivery information
We deliver CO₂ neutral: We offset our monthly CO₂ emissions released into the atmosphere by shipping orders by investing the same value in certified sustainability projects.
We will deliver your order to DHL within 1-3 working days (Monday-Friday).
For pre-orders, the delivery time stated on the product page applies.
Terms of payment
There are no additional costs for you with all payment methods! We gladly bear the fees of the payment service providers for you in order to offer you a secure, fast and uncomplicated ordering process. We offer the following payment methods. Just choose the payment method that suits you best.
Instant bank transfer
Pay securely and easily with your bank account. After the order process you will be redirected to enter all necessary data.
Credit card
When you place your order, you also send us your credit card details.
After your legitimation as a legitimate cardholder, we will request your credit card company to initiate the payment transaction immediately after the order is placed. The payment transaction will be carried out automatically by the credit card company and your card will be charged.
Payment by invoice
In cooperation with Klarna AB, Sveavägen 46, Stockholm, Sweden, we offer purchase on account as a payment option. Please note that Klarna Invoice is only available to consumers and that payment must be made to Klarna in each case. When purchasing on account with Klarna, you always receive the goods first and you always have a payment period of 14 days. You can find the complete terms and conditions for purchase on account here.
PayPal
Pay comfortably and quickly with your PayPal account. You will be redirected to PayPal at the end of the order process. There you can log in with your user data and confirm the payment. If you don't have a PayPal account yet, you can open one and then confirm the payment. Within a few minutes your payment will be booked and your order will be processed immediately.
Apple Pay
Apple Pay, offers a convenient, secure and confidential method of payment via iPhone, iPad and Mac. Click on Apple Pay and confirm your purchase using the touch/face ID on your Apple device without entering your credit card details.
Google Pay
With Google Pay, you can pay quickly and easily. To use the service, you must first download and set up the free Google Pay app for Android. This is linked to your Google account. Google Pay already works with numerous debit or credit cards in Germany. In addition, any bank account can be deposited in Google Pay via PayPal.